BSS in Figures 2019-10-28T14:17:18+00:00

Business Service Sector in Figures

Shared Service Centers (SSC) and Business Process Outsourcing (BPO) are the cornerstone of today’s strategies for corporations around the world. Locations are no longer limited to the areas the organization resides in, as globalization and new technologies have led to the proliferation of SSC/ BPO entities beyond their traditional frontiers.

employees in BSS
companies in BSS
position in mature outsourcing markets

Romania is one of the most preferred near-shore locations, capitalizing on the solid education system, with a strong focus on IT and finance & accounting and, therefore, providing a steady, inexpensive and qualitative flow of skilled resources to meet the growing demand of SSC / BPO entities.

Industry Report 2018

Cultural compatibility and a large scale of foreign language skills, covering English, French, Spanish, Italian, German, Portuguese, Hungarian, Czech, Slovak, Bulgarian and Russian, provide a competitive edge to the Romanian work force.

Currently around 131.000 people are employed in companies from business services sector, in our country, which represents 1.5% of Romania’s working population. The Romanian market includes more than 280 companies that activate in the business service sector. More than 64.000 university graduates form the talent pool of the sector.

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