Cluj-Napoca Business Mixer 2020
5th March @ 9:00 am - 5:00 pm
Marking its 5th anniversary, ABSL Cluj-Napoca Business Mixer, the event dedicated to the local Business Services community, will take place on March 5th, starting 9:30, at Vertiv Premises, on Someșului St., No. 30.
Creating and cultivating a digital culture in 2020 is no longer optional, but, in order to stay competitive, it’s almost mandatory to be an integral approach in the transformation journey. Therefore, this process requires a work environment that not only embeds digital from the top-down, but also creates a space where all employees, regardless of their role, are engaged and made aware of the impact digital can have on productivity and desired results. Success occurs only when people act in ways that support the digital strategy.
But getting people to shift their mindsets and ways of working can be challenging. So, in order to create sustainable change, leaders need to consider all factors that shape the human behaviour on multiple levels: professional, personal and social. What are those factors? How can we best influence them to challenge the status quo? What are the risks? Let’s meet at Cluj-Napoca Business Mixer: Making the Shift: Embedding a Digital Culture in Business Services’ companies and tackle topics such as Digital Culture, Company Values, Leadership, Behaviours, Environment and many others.
AGENDA CLUJ-NAPOCA BUSINESS MIXER 2020
Making the Shift: Embedding a Digital Culture in Business Services’ companies
9:00 – 16:30
9:00 – 9:30 Registration & Welcome Coffee
9:30 – 11:15 Experts’ insights on the 2020 trends
GBS: Evolution or Revolution? | Andrada Iliescu, Advisory Director – KPMG Romania
→ KPMG is delighted to present you the results of the 7th Industry Report published jointly by ABSL and KPMG. Representing the vision of companies employing approximately 24% of the total number of employees working in the outsourcing industry, the Report offers an image on the current status of the outsourcing industry in Romania and its development potential in the near future.
New work. New rules. Get ready for hyper-collaboration | Elena Ardelean, Dealer Business Manager – Steelcase
The art and science of successful recruitment – Find & Engage model | Sandor Mark Bodnar, Managing Director – HAYS Romania
→ The newest „Find & Engage” recruitment model developed by Hays company is blending perfectly best practices and skills of traditional recruitment with the new technology and data science techniques. Hays Specialists will reveal you at Cluj Mixer Brasov the benefits of the new recruitment method.
The challenges of rapid momentum | Viorel Opaiț, Business Development Director – JLL Romania
→ Momentum can have both positive and negative aspects. Cities that are growing quickly tend to punch above their weight in attracting capital, companies and people. However, this can create challenges, particularly in the environmental and social impacts of this rapid growth. If these challenges are left unchecked, it is unlikely that this momentum will be sustainable and a city’s economy will therefore struggle to mature and move to the next level of development.
11:15 – 11:35 Coffee Break
11:35 – 12:35 Managing Emotional Energy at Work [workshop] | Mihaela Perianu, Managing Partner – Dale Carnegie Romania
→ Emotional bursts at work are experienced by too many of us and many times they have a legitimate cause. Unfortunately, they hinder or prevent many from otherwise becoming the team leaders they could be. This 90-minute workshop will unpack this topic and help us towards managing emotional energy at work.
12:35 – 13:20 Lunch
13:20 – 14:30 Case studies: What are local companies doing to embed a digital culture?
Operations in the world of machine learning | Ali Hamdan, Head of Professional Services – Vertiv GBS
Hyperautomation – a Document Understanding chapter | Horatiu Palade, Delivery Lead – UiPath
→ UiPath Hyperautomation starts with RPA at its core and expands automation capability with AI, analytics, process mining and other advanced tool with the goal to engage everyone in the organization as part of the Digital Transformation journey. Document Understanding teaches robots how to process your documents using intelligent drag-and-drop skills for data extraction and interpretation thus bringing the benefits of a digital culture in a not-yet fully digital world.
Digitalization with a human touch | Soepenberg Hugo, Service Delivery Manager – Majorel Romania
→ Finding the balance between human and AI is a real skill. At Majorel, we think we’ve found that perfect balance of talent and technology – bringing you the best of both worlds.
Intelligent Operations enabled by Digital | Kapil Agarwal, Business Operating Leader, Europe – Genpact
→ Delivering on contractual promises is no longer a wow factor for the BPM clients in maturing market. New exam question is how BPM organization can improve the client experience. The answer lies within. Intelligent operations is now a necessity for delivering value to clients & shareholders, let’s hear what’s Genpact 2020 plan.
Watch(ful of) the Soul > The Quest for Digital | Adrian Fogas – Director Accounts Receivable – Office Depot Europe a.i.
→ Vivacity, emotions, creativity, imagination, ethics, empathy, consciousness, compassion, values, intuition, warmth and nonetheless … mystery … Is the quest for digital genuinely & sensibly refreshing,(re)coding & rewiring the organisational landscape for a balanced journey that would embed all of these human attributes onto the digital quest?
14:30 – 14:45 Short Break
14:45 – 16:00 Workshop: Accelerating culture change. Risks & Opportunities | Colin Lovering & the ABSL Team
This event is dedicated to specialists working in the Business Services sector.
The event is free of charge, please reserve your seat by clicking on the button below.