On June 6th, ABSL will organize a new Business Mixer, at its 4th edition, and will once again meet with the local business services community.
For this event, called the “marathon edition”, ABSL is preparing a series of workshops, demos and presentations in collaboration with well-renowned companies, with a main focus on involvement, interaction and best practices.
As the theme suggests: The Three T’s of 2019: Talent | Technology |Transformation, the sessions will address the three elements that the business services industry is being preoccupied in our days and age: talent attraction, development & retention, implementation of new technologies, and how to successfully align this transformation with the business strategy and vision.
Join us to learn the latest trends and how to stay ahead of the curve!
AGENDA CLUJ-NAPOCA BUSINESS MIXER 2019 – Marathon Edition
Location: Work Café @ Steelcase
09:15 – The three C’s: Chatbot. Communication. Connectivity | Session provided in collaboration with KPMG Romania
This session will tackle the importance of people within an organization and how technology can simplify and aid the smooth relationship between the two.
We will discuss about employer branding, ease of communication inside the business, technology links between different stakeholders and you will get to meet our chatbot, Cristina. So join us in this exercise of imagination on how your employees could have their personal virtual assistant.
Speakers: Raluca Resmerita, Senior Sales Manager – Druid & Andreea Chirita, Product Manager – Druid
10:15 – Organizational Agility. An exploration.
This interactive panel will explore the topic of organizational agility and what this means for work, workers and workplace. Steelcase professionals will share stories and learnings on:
► What you can learn from your IT organization to increase organizational agility
► What do teams and individuals need for agility and what is the role of culture and leadership
► Hacking your space and processes to work in new ways
Facilitator: Kinga PAKUCS, Sales Effectiveness Consultant – Steelcase EMEA
11:15 – Short Break
11:30 – Connected by Skanska or the 10 apps in 1 solution for the friendliest workplace
Speaker: Otilia Rusu, Leasing Manager – Skanska Property Romania
Connected by Skanska is divided into three different dimensions:
► Connected Building – A smart infrastructure, beneficial for all tenants, featuring solutions such as social connection via the app, activity-based parking, mobile access and virtual reception;
► Connected Fit Out – A great solution that includes features as indoor positioning, room booking integration and work environment management;
► Connected Green – A green education platform and Skanska’s support in interior LEED and WELL certification.
12:15 – Digital technologies and Ethics
As with any technology, with power comes responsibility. Ethical considerations are never far away. Accountants need to consider and manage potential ethical compromise from decision-making by algorithm, such as the risk of bias in the data set that feeds them and the issue of accountability for decisions made.
Speaker: Mihaela Robu, Business Development Manager – ACCA South-Eastern Europe
12:45 – Short Break
Location: Freya Room
13:00 – Workshop | Delivering HR solutions with the experts
Speaker: Sandor Mark Bodnar, Managing Director – HAYS Romania
You will be working with business leaders of the sector to figure out comprehensive solutions that will help develop your business.
Location: Saga Room
13:00 – Workshop | Trends and challenges of employee mobility
Speaker: Iulian Pătrașcanu, Founder & Senior Partner – Fine Law – Pătrășcanu & Associates
14:30 – Lunch Break
Location: Freya Room
15:15 – Conflict as a Growth Opportunity
Facilitator: Andreea Bădescu, Trainer & Coach – Dale Carnegie Romania
The workshop will focus on:
► Identifying ways that conflict inhibits growth
► Turning conflict-based barriers into continuous improvement
► Building stronger relationships through successful conflict resolution
► Creating an environment of trust and open communication
Location: Saga Room
15:15 – Workshop | Adopt or Adapt. Flex space: Why, how and when to embrace or even avoid?
Our research indicates that 56% of employees now work from other company premises at least once a month, followed by working from home (54%), on transport (36%) and in co-working spaces (34%). The reality is that the traditional office now actively competes with a range of alternative locations. A more liquid and contingent workforce is also accelerating this change. Estimates suggest up to 30% of the working population is already working in the on-demand or gig economy. As the composition of the workforce becomes more fluid, the need for flexible space will continue to increase.
Speaker: Viorel Opait, Business Development Director – JLL Romania
Location: Freya Room
16:45 – Workplace (Re)Generation > Mind(ful of) the gap
Too much literature on working with, leading and managing the ‘Me Me Me’ late millennials and Z’s generations? …As time goes by and the workforce demographics are ever-changing and shifting, what about the reverse? For this latter bit, this session will aim first and foremost at raising awareness and secondly at diving onto the desire of alignment in between deliberate & emergent strategies.
Speaker: Adrian Fogas – Director Accounts Receivable Europe a.i. – Office Depot Europe
Location: Saga Room
16:45 – Making a difference. The Game Changer in having Engaged Employees, by Vertiv Cluj
The studies are telling that the most engaged teams are the ones where employees that find meaning and purpose in what the do. It’s the reason why so many people take NGO work, for less money, because they see how they are making a difference and this gives a lot of purpose. Through this presentation, we are hoping to show you a few stories from our organization that hopefully will inspire you to build purpose-drive cultures in your own organization. If people see WHAT they are part of, HOW their contribution is making a difference they will tell better stories about your company, both to themselves as well as to their friends.
17:15 – Tour of Steelcase premises
The event is free of charge, please reserve your seat by clicking on the button below.
The event is dedicated to specialists working in the Business Services Industry.
Limited Seats, registration will be on first come-first serve basis.

Adrian FogasDirector Accounts Receivable Europe a.i. - Office Depot
Adrian Fogas
Director Accounts Receivable Europe a.i. - Office Depot
Adrian joined Office Depot 10 years ago as a fresh graduate and is now an Operations Manager for the Accounts Receivables function, leading teams that look after the Corporate and SME’s customers in the UK, Ireland, France & DACH-BeLux. Adrian is currently undertaking an MBA with the Open University and holds a master’s degree in Project Administration and Evaluation from „Babeș-Bolyai” University in Cluj-Napoca, as well as bachelor’s degree in Management from the same university. Adrian has 10 years of experience in the SSC environment, in the last 7 leading various teams in multiple engagements and projects within Europe also embracing various operational roles and responsibilities such as implementing harmonization, quality and reporting or overseeing transitions. Besides his role as an Operations Manager, Adrian is passionate about travelling and reading but also a former mountain marathon runner currently focusing on swimming, tennis, cycling… basically a sports and nature enthusiast.
Andreea BădescuTrainer & Coach – Dale Carnegie Romania
Andreea Bădescu
Trainer & Coach – Dale Carnegie Romania
Who is Andreea: Passionate about people, self-awareness, relationships and India. Books and favorite authors: „Childhood memories”, „The history of talking”, Ion Creanga, Nichita Stanescu, Marin Sorescu, Salman Rushdie.Andreea is a Senior Trainer, Coach and Perceptual Education Specialist and has delivered programs for multinational companies from various industries – IT and Technology, Production, FMCG, Auto, Media, Financial Services, Pharmaceuticals, Services, Logistics, Telecom etc.Education: Andreea graduated 2 universities: Academy of Economic Studies (International Business and Economics) and Universite d’ Auvergne (Economics in Business).Andreea graduated from the following courses and qualifications:
Process Communication Model – Kahler Communications
Perceptual Education – CERAP France
Certifications in training: Mastering your Personal Leadership, High Impact Presentations, Process Communication Model, Team Member Engagement.
Coaching Licensing: Erickson Coaching International (in progress).
Andreea ChiritaProduct Manager – Druid
Andreea Chirita
Product Manager – Druid
Background: Andreea is a business implementation consultant with a business analysis and product management background for eProcurement systems, with over 12 years software experience, build in companies such as Advanced Mobile Applications, Capgemini and Tradeshift.
Iulian PatrascanuManaging Partner, Founder - Fine Law
Iulian Patrascanu
Managing Partner, Founder - Fine Law
Iulian Patrascanu is the founding partner at Fine Law and throughout his career, which has spanned for more than 20 years already, he has been advising high level employers on all aspects of employment law and labour relations and representing clients in employment related litigation.
He advocates for the highest standards of employment and labour practices and he is the author of the first HR Legal Compliance Program in Romania.
Iulian assists employers with execution of HR Legal Compliance Program, executive contracts and compensation, restrictive covenants, termination strategies, wrongful dismissal, performance management, collective agreement drafting, negotiations and interpretation, union mediation and collective agreement grievance arbitration.
Iulian delivers focused seminars to clients on a wide variety of employment and labour law issues. His seminars are suggestively named “Let’s Talk HR Legal Compliance”. These client-focused seminars are an integral component of his commitment to client service. He has written extensively on legal matters along his career and is regularly invited to speak on labour and employment law matters.
Outside of the office, Iulian can be found chasing a small plastic ball around a golf course, sampling a nice bottle of wine, or enjoying a jazz concert.
Kinga PakucsSales Effectiveness Consultant
Mihaela RobuBusiness Development Manager ACCA
Mihaela Robu
Business Development Manager ACCA
Mihaela started working nine years ago as Business Development Manager for ACCA (The Association of Chartered Certified Accountants).
She is responsible for the ACCA relationship with various employers, business associations and other accounting and auditing professional associations in four countries: Romania, Bulgaria, Moldova and Albania.
She was involved in the first projects initiated by ACCA for and together with the Outsourcing and Shared Services industry – regional roundtables, workshops and conferences and the launch of the ACCA GBS qualifications – and she is passionate about understanding the trends and developments of this specific industry.
She has 17 years’ experience in sales and marketing and a Bachelor’s degree in Law and International Relationships. She has completed her studies with a Post Graduate degree in PR & Communication at the Bucharest Faculty of Journalism.
Otilia RusuSenior Leasing Negotiator, Skanska Property Romania
Otilia Rusu
Senior Leasing Negotiator, Skanska Property Romania
Otilia has been with Skanska Property Romania for more than two years, as a Leasing Negotiator and then as a Senior Leasing Negotiator in the past months.
Before that, she had been working as a real estate consultant, marketing assistant and reporter.
Otilia has a demonstrated history of working in the corporate sales and real estate industry. She is skilled in sales, communication, negotiation and presentation. With hard work and dedication, she managed to build a strong professional background having international experience and exposure.
From education point of view, she obtained a double Master’s degree in Business Consultancy from Universita degli Studi di Salerno and from University of Bucharest.
Raluca ResmeritaSenior Sales Manager – Druid
Raluca Resmerita
Senior Sales Manager – Druid
Background: With a background in Sales of over 6 years and in Software of over 3 years, in Oracle Romania, Raluca joined Druid in 2019 as the Senior Sales Manager, taking care of the whole commercial side of the business and managing all the major accounts while targeting new ones in order to grow the company’s reach in the market.
In her current role, Raluca pursues development initiatives that facilitate digital transformation in all its aspects in Romania and the expansion of Druid’s business ecosystem of partners by encouraging local innovation. Digital transformation is not simply about technology—it requires re-envisioning existing business models within companies and embracing a different way of bringing together people, data, and processes to create value for their customers. The challenges facing businesses today, such as engaging customers, empowering employees, optimizing operations and transforming products, are already significant issues of any industry. So is meeting the new customer expectations which are influenced by unbundled and instant access to information that transforms how they relate to products, services, and brand communication.
Over the years, Raluca has been involved in NGOs, such as Global Women in Tech, promoting the presence of women in the STEM area by creating projects where companies can influence more the involvement of young girls in the industry.
Sándor Márk BodnárManaging Director Hays Romania
Sándor Márk Bodnár
Managing Director Hays Romania
Sándor gained international work experience in Asia working for a global HR consulting group at both regional (Southeast Asia, China, India) and local (Malaysia, Singapore) level, serving multinational clients. He was delivering Recruitment and Executive Search projects, Business Development, mostly in the Engineering (Oil & Gas, EPCC, Power Distribution) and Sales (Technical Sales) fields.
After his return to Europe, he has been working for Hays Hungary since 2013. Started as a Recruitment Consultant in the Engineering & Manufacturing Division, then took over the management of the division after one year. Later as a Team Manager, he was managing the technical recruitment specialisms (Engineering & Manufacturing, IT) in Hays Hungary and was responsible for the launch of the Construction & Property and Logistics & Supply Chain specialisms. Since 2018, as Expert Perm Director, he is responsible for Hays Hungary’s specialist recruitment divisions.
From October 2018, Sandor’s task is to establish a strong Hays presence and high level of recruitment service delivery in Romania – being a market leader.
Sándor is a native Hungarian, fluent in English and has a good command in French, obtained a Business degree from Budapest Business University.
Viorel OpaițBusiness Development Director - JLL
Viorel Opaiț
Business Development Director - JLL
Viorel’s role in JLL is developing long term relationships with key companies in the market with a focus on the office and logistic markets. During the last 15 years he transacted over 1 million sqm of modern buildings and helped close sale transactions totaling over EUR 500 mil throughout Romania. His client list includes some of the largest companies present in Romania, among which: Auchan, Avon, Capgemini, Coca Cola, eMag, Enel, Ericsson, Flanco, IBM, IKEA, ING Bank, Iron Mountain, Kaufland, Metro Cash&Carry, Microsoft, Pepsico, Profi, Thales, Vodafone, Xerox, etc.