One step further: How Innovative can we be in the Business Services Industry?
The Association of Business Service Leaders in Romania (ABSL) is the leading organization representing the business services sector, gathering high profile companies having business in Shared Services Center (SSC), Business Process Outsourcing (BPO), Information Technology Outsourcing (ITO), Research and Development (R&D).
Timișoara Business Mixer is the 3rd conference organized by ABSL, dedicated to the local business services community and the western region of Romania.
After the success of the 6th ABSL Annual Conference, the goal of this event is to go one step further by sharing with the local business community in Timișoara some of the most relevant topics of the Industry: the state and shape of Industry, Robotic Process Automation, smart recruitment practices, people and business performance, innovative solutions to improve the workplace, digital transformation and many more.
Strategic Partners of ABSL: ACCA, Fine Law – Pătrășcanu & Associates, HAYS Talent Solutions, KPMG, Steelcase, will share their expertise, member companies will bring their stories and knowledge within a panel discussion, and a workshop will engage participants in meaningful discussions on the theme: One step further: How Innovative can we be in the Business Services Industry?
ABSL Member companies having interest in joining us with case study presentation and thus to share their experience, should contact us at absl@absl.ro.
AGENDA | Timișoara Business Mixer, November 20th 2018
One step further: How Innovative can we be in the Business Services Industry?
Hotel Boavista, Lead Room
9:30 – 10:00
Welcome coffee and greeting the participants
Conference opening | Colin Lovering, Chairman – British Romanian Chamber of Commerce
Welcome message from the ABSL Board of Directors | Ciprian Dan, Vicepresident – ABSL
10:10 – 12:00
Knowledge Sharing Session | Experts’ insights
Speakers:
- Steelcase Space Analytics – The new way to measure a harder-working workplace
- Elena Ardelean, Dealer Business Manager – Steelcase
- Intelligent Automation in Finance & Accounting
- Cristina Ionescu, Advisory Director, Technology & Innovation – KPMG
- Recruitment Remodelled – Find & Engage Model
- Cristina Rogobete, Strategic Clients Manager – HAYS Talent Solution
- Disruption or Distraction. Is flex space here for good, or just the latest real estate fashion?
- Viorel Opaiț, Business Development Director – JLL
- The future is now! Work place flexibility is a smart talent strategy (a presentation from a legal perspective)
- Iulian Pătrașcanu, Founder & Senior Partner| Fine Law – Pătrășcanu & Associates
- The future of Learning
- Mihaela Robu – Business Developer and Members Relationships Manager – ACCA South Eastern Europe
- Transforming Business Performance
- Basav Ray Chaudhuri, Leadership Development Coach – I Future
12:00 – 12:45
Lunch
12:45 – 13:45
Panel discussion | Timișoara’s Value Proposition for Tomorrow
Moderator: Colin Lovering, Chairman of the BRCC
Speakers:
- Alina Iozsa – Partner – Hategan Attorneys
- Andrea Telegdi – Business Development Manager – AIMS Timișoara
- Andrei Crăciun – Head of Office for Innovation, Technological Transfer and Intellectual Property – West University of Timisoara
- Mihaela Popa – Country HR Manager – Wipro România
13:45 – 14:00
Short coffee break
14:00 – 15:00
Workshop | Transformation & Innovation: 2019 opportunities & challenges
Facilitated by the ABSL Team
The event is free of charge, please reserve your seat by clicking on the button:
Limited Seats, registration will be on first come-first serve basis.
Silver Sponsors
Strategic Partners
Media Partners
Outsourcing Today
stefan.jipa
2019-09-24T07:54:10+00:00
The Diplomat
stefan.jipa
2019-09-24T07:53:38+00:00
Transilvania Business
stefan.jipa
2019-11-07T09:11:28+00:00
Speakers
Alina IozsaHategan Attorneys partner
Alina Iozsa
Hategan Attorneys partner
With a fifteen’s experience, Alina Iozsa legal expertise focuses on Real Estate, Constructions and PPP, Insolvency, Compliance and Business Ethics.
Throughout her career, Alina has advised a wide range of complex real estate projects. Assisted by the assigned team of lawyers, she is able to provide innovative solutions for implementing the clients’ business plan and the envisaged structure concerning the real estate component.
Moreover, Alina has successfully advised projects in the industrial, public procurement, construction, agricultural, residential and energy sector, being a recognized real estate specialist on the real estate market in the western part of Romania.
Approachable and passionate about her work, she engages to the clients’ interest building of trust relationship which is essential and highly valued by her clients.
She is fluent in English, German and French which helps her work closely and represent the interests of a wide range of international clients.
Andrea TelegdiBusiness Development Manager AIMS TIMISOARA
Andrea Telegdi
Business Development Manager AIMS TIMISOARA
In her 22 years of consulting experience with AIMS, Andrea has managed numerous client assignments in areas such as:
- training/workshop delivery (especially soft skills training programs)
- competency assessment by means of assessment and development centres (design and implementation)
- AIMS SalaryMap (compensation and benefits survey dedicated to Manufacturing, Software Development and Outsourcing business sectors)
- 360 degrees evaluations
- HR audits
- organizational culture projects
- search and selection for middle and top management positions
When it comes to training/workshop delivery, her favourite topics are: Leadership; Constructive communication and conflict resolution; Effective presentations – storytelling and strategy; Personal effectiveness & productivity … stress-free; Group dynamics and team effectiveness; Managing meetings and last, but not least, Team cooking – an alternative team building scenario, where Andrea combines her love of food and entertaining, with her group facilitation skills.
Andrea is an accredited consultant and has used a wide range of tools in the individual and team development projects that she managed. She worked together with companies from various industries, from manufacturing to IT/research&development or shared services/outsourcing.
Andrea is fluent in both English and German.
Andrei CrăciunHead of Office for Innovation, Technological Transfer and Intellectual Property Office from West University of Timisoara
Andrei Crăciun
Head of Office for Innovation, Technological Transfer and Intellectual Property Office from West University of Timisoara
Andrei is an engineer with various experiences in organizational development and strategic management. Passionate for digital transformation and the benefits of current and emerging technologies, he coordinates the Office of Innovation, Technology Transfer and Intellectual Property of the West University of Timisoara. With diverse experiences, both in the non-governmental environment and in business processes, he is actively involved in the public and private environment of the West Region in Romania, analyzing the entire entrepreneurial ecosystem on various niches with intelligent specialization potential, from Automotive to Internet of Things, IT & C, Smart City, Smart Agriculture. In the past he was adviser to two education ministers, managing the relationship with governmental and non-governmental public partners, but also from the business environment. He is also passionate about initiatives and people that generate positive changes for society.
Basav Ray ChaudhuriLeadership Development Coach iFuture
Basav Ray Chaudhuri
Leadership Development Coach iFuture
I am an internationally experienced business leader having had assignments in General Management, Change Management, Corporate Strategy and Finance in a career spanning 29 years. Having lived and worked in 7 countries across Europe and Asia I have developed a keen understanding of the role of cultural diversity and political sensitivity in truly global enterprises, am a clear communicator and a strategic thinker with a strong commercial mind. I have, in difficult market conditions, displaced competition, entered new markets and strategically partnered with customers, led an corporation through a transformation program and managed the change associated with this. I have also influenced organizations to collaborate with and partner local enterprise in a variety of ways as part of a coordinated national business development and corporate sustainability strategy. I am a credentialed Leadership Development Coach and have had clients in the UK, Switzerland, Germany, Belgium, Romania and India. I am also a public speaker on Leadership, Change Management and Transformation.
Ciprian DanVice-President, Knowledge Sharing
Ciprian Dan
Vice-President, Knowledge Sharing
With Wipro since 2010, Ciprian is the Timisoara Location Head. He has over 20 years of experience spanning roles in global delivery, transition, transformation and solution development.
Ciprian has led procurement, order management and international operations with telecom, manufacturing, consumer goods & retail clients in both captive and outsourced environments.
Ciprian holds an Engineering Degree with Technical University of Timisoara and an MBA degree with Open University UK.
Colin LoveringSenior Vice-President of Enterprise Solutions & Advisory | Chairman - Avison Young Romania | The British Romanian Chamber of Commerce
Colin Lovering
Senior Vice-President of Enterprise Solutions & Advisory | Chairman - Avison Young Romania | The British Romanian Chamber of Commerce
From a manufacturing and sales background, Colin spent 18 years of his career with The Sealed Air Corporation where he built a strong reputation for Sales success including 2 prestigious European awards for Sales performance. From this, his career moved into Organisational & People Performance taking him for 3 years in Paris and then a further 3 years in the USA where he travelled across North America, South Africa, China and the length of Europe developing and training literally hundreds of Sales and management professionals and organizations.
In 2009 he moved to Romania to continue his work and formed Achieve International SRL to broaden his scope in organizational change and performance working with key company’s such as Petrom, Baker Tilly, Provident, Groupama, BMW, HP, etc. and, for the past 4 years, working with the Corporate Office Solutions (COS) sales team. In October 2017, Colin joined Avison Young Romania as Senior Vice-President of Enterprise Solutions & Advisory. Colin states “I’m really excited this brand new challenge and about bringing a fresh, new approach and perspective to the Real Estate market here in Romania whilst continuing my work in promoting this wonderful country as the ideal location for foreign investors”
Colin is also Chairman of The British Romanian Chamber of Commerce (BRCC) , A senior Tutor with the Institute of Sales Management and an associate lecturer with The University of Bucharest. A father to two sons, Dan & Matt and proud grandfather to little Freddie. Colin also supports 2 charities in Romania (Casa Ioana shelter for abused and homeless women and children and Light into Europe who provide guide dogs for the blind).
Cristina IonescuAdvisory Director, Technology & Innovation - KPMG
Cristina Ionescu
Advisory Director, Technology & Innovation - KPMG
Cristina joined KPMG in Romania in 2004 and has extensive audit as well as advisory experience, mainly focused at process reengineering, end-to-end outsourcing advisory, as well as internal control improvement projects. She started in 2013 the journey towards intelligent automation, robotics, machine learning and artificial intelligence, and the impact these have on the business environment. Cristina is now one of the leaders in the Technology & Innovation Advisory, offering a broad range of tech solutions aimed at assisting clients in their Digital Journey. In addition, she is leading the BPO of KPMG Romania, Romanian Outsourcing HUB, rendering robotized F&A services for the Western Europe.
Cristina RogobeteStrategic Clients Manager, Romania - Hays
Cristina Rogobete
Strategic Clients Manager, Romania - Hays
With an overall experience of 9 years in the recruitment industry, Cristina had specialized her skills in the last years in managing high volume projects, both locally and internationally. Having a previous background in coordinating permanent recruitment end-to-end, in 2013 she decided to join Hays and build up the local delivery for one of the biggest regional accounts, acting as leader of the outsourced recruitment solution implemented by Hays in Romania. In 2016 she was appointed as Strategic Clients Manager for Romania, having the responsibility to manage and develop the clients portfolio on behalf of Hays permanent and outsourced solutions.
Cristina is a Romanian native speaker, fluent in English with a Master’s Degree in Organizational and Human Resources Psychology from University of Bucharest.
Elena ArdeleanDealer Business Manager Central Europe Steelcase Inc.
Elena Ardelean
Dealer Business Manager Central Europe Steelcase Inc.
As Dealer Business Manager in Central Europe, Elena provides leadership in account planning & strategy and consults with Steelcase insights. She helps the dealer sales force to close priority sales opportunities. Elena coordinates dealer training, support, mock-ups, showroom branding and new product launches. As Steelcase representative, Elena provides customers with access to comprehensive research, analysis and insights which help organizations achieve a higher level of performance by creating great work environments.
Elena has 21 years of experience at Steelcase was involved in over 4000 successful projects in Czech Republic, Slovakia and Romania. Elena followed Post- University Management Studies in Paris
+40 744 55 18 19
Iulian PatrascanuManaging Partner, Founder - Fine Law
Iulian Patrascanu
Managing Partner, Founder - Fine Law
Iulian Patrascanu is the founding partner at Fine Law and throughout his career, which has spanned for more than 20 years already, he has been advising high level employers on all aspects of employment law and labour relations and representing clients in employment related litigation.
He advocates for the highest standards of employment and labour practices and he is the author of the first HR Legal Compliance Program in Romania.
Iulian assists employers with execution of HR Legal Compliance Program, executive contracts and compensation, restrictive covenants, termination strategies, wrongful dismissal, performance management, collective agreement drafting, negotiations and interpretation, union mediation and collective agreement grievance arbitration.
Iulian delivers focused seminars to clients on a wide variety of employment and labour law issues. His seminars are suggestively named “Let’s Talk HR Legal Compliance”. These client-focused seminars are an integral component of his commitment to client service. He has written extensively on legal matters along his career and is regularly invited to speak on labour and employment law matters.
Outside of the office, Iulian can be found chasing a small plastic ball around a golf course, sampling a nice bottle of wine, or enjoying a jazz concert.
Mihaela PopaCountry HR Manager Wipro
Mihaela Popa
Country HR Manager Wipro
Mihaela has over 20 years in HR Management experience with 3 greenfield start-ups at: Autoliv, Crownpak andMcDonald’s. Specialties: HR systems setting and implementation, Recruitment & Selection,Compensation&Benefits, Performance Management, Romanian labor legislation, industrial relations.
Mihaela RobuBusiness Development Manager ACCA
Mihaela Robu
Business Development Manager ACCA
Mihaela started working nine years ago as Business Development Manager for ACCA (The Association of Chartered Certified Accountants).
She is responsible for the ACCA relationship with various employers, business associations and other accounting and auditing professional associations in four countries: Romania, Bulgaria, Moldova and Albania.
She was involved in the first projects initiated by ACCA for and together with the Outsourcing and Shared Services industry – regional roundtables, workshops and conferences and the launch of the ACCA GBS qualifications – and she is passionate about understanding the trends and developments of this specific industry.
She has 17 years’ experience in sales and marketing and a Bachelor’s degree in Law and International Relationships. She has completed her studies with a Post Graduate degree in PR & Communication at the Bucharest Faculty of Journalism.
Viorel OpaițBusiness Development Director - JLL
Viorel Opaiț
Business Development Director - JLL
Viorel’s role in JLL is developing long term relationships with key companies in the market with a focus on the office and logistic markets. During the last 15 years he transacted over 1 million sqm of modern buildings and helped close sale transactions totaling over EUR 500 mil throughout Romania. His client list includes some of the largest companies present in Romania, among which: Auchan, Avon, Capgemini, Coca Cola, eMag, Enel, Ericsson, Flanco, IBM, IKEA, ING Bank, Iron Mountain, Kaufland, Metro Cash&Carry, Microsoft, Pepsico, Profi, Thales, Vodafone, Xerox, etc.
Sponsorship Opportunities will be available soon. Stay tuned!
