Global Remote Services (GRS), leading Independent Contact Centre provider in Romania, has nearly 13 years (founded in January 2004) of experience in the Business Process Outsourcing (BPO) industry.

Global Remote Services has 2 operational sites in Bucharest and a third one, opened in September 2014, in Piatra Neamț. The company has a capacity of over 300 workstations and more than 400 employees in Romania.

GRS delivers with professionalism services like multichannel customer care, media back-office processes, technical help desk, database qualification and commercial outbound campaigns in more than 12 European languages.

The company works closely with its customers to create and deliver tailor-made solutions.