Project Description
CENTRICO SELIR is a pioneer in outsourcing services in Romania, boasting over 20 years of experience and a dedicated team of close to 600 employees.
The company is a recognized authority in the financial and banking sector, offering a comprehensive range of integrated support services that blend advanced technology with deep industry expertise. These services include Software Solutions, Application Management, RPA Solutions, Payment System Operations, Financial Instrument Operations, Electronic Banking Payment Assistance, Credit Analysis, Default Loan Management, and many others.
Objective
The company strive for continuous improvement by leveraging an extensive experience and professionalism to deliver high-quality services with maximum added value for its oclients.
Service Offerings
IT Outsourcing Services
- Software maintenance and development
- RPA (Robotic Process Automation) solutions
- Application management
- Technical analysis
- Application and database design
- System support
Back Office Outsourcing Services
- Document verification and control
- Management of traditional and electronic payment systems
- Fraud assistance for electronic payments (credit/debit cards, POS, e-commerce, etc.)
- Accounting support
- Data entry services
Contact Center Outsourcing Services
- Technical and accounting support for the HYPE application
- Assistance for POS terminal issues
- Support for banking card transactions at POS/ATM
- Branch support for handling customer calls
- Internet banking operations support and guidance
- Processing account and card opening operations
Credit Outsourcing Services
- Credit file analysis
- Phone collections and credit recovery
- Administrative support activities
Studies and Analyses Outsourcing Services
- Fundamental analysis of non-financial companies
- Industrial sector analysis
- Asset management company evaluation
- Development of strategic growth plans
- On-demand analyses (enhancements, summaries)
- Campaign performance reporting
Mission
Identifying and developing talent, tailoring it to align with the unique needs of partners.
Vision
Driving continuous growth through expertise and professionalism, delivering high-quality, value-focused services to clients.