Optima Solutions Services (“Optima”) is an independent, BPO & consulting company, specialized in omni-channel Sales & Marketing services. Created in 2011, Optima is already an established player with more than 320 talents in 3 offices, Bucharest, Iasi and Brasov. Our expertise covers 3 main areas: Telecom, Utilities, Banking & Financial sector.
Optima is part of Next Capital Group, founded in 2006, which operates mainly in the Financial sector (commercial finance/factoring and debt purchase), real estate and agriculture.
As recognition of our high-quality services, Contact Center Magazine awarded Optima with the Best Medium Contact Center and Best Medium BPO Awards at the Romanian Contact Center Awards Gala in 2013, 2015, 2016 and 2017.
For more information, please visit www.optimacall.ro.