One caring interaction at a time, SYKES partners with companies to help people find and buy their products and services and provide exceptional customer care that builds brand loyalty.
The company has physical locations in more than 23 countries across the globe, plus an ever-expanding at-home agent workforce. They offer support in 40+ languages and on any delivery channel your customers prefer: self-service content, chat, social media, email and voice.
SYKES can provide the teams, systems and technology you need to streamline and optimize all phases of your customer journey. It does this while elevating the moments that matter most with exceptional one-on-one support — because no matter how much technology advances, people will always be at the heart of your business and of SYKES.