Project Description
IGT Solutions (IGT) is a leading BPM, Technology and Digital Services and Solutions Company committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain.
Established in 1998, with 100% focused on the Travel industry, we have more than 70 marquee customers globally. IGT serves 4 in top 5 Airlines, 4 out of Top 5 Travel Companies and 4 out of Top 5 Hospitality companies. We provide digital contact center services, travel technology and innovative digital services and solutions for 100+ travel processes including Reservations and Sales, Customer Service, IROPS Management, Baggage Helpdesk, Crew Helpdesk, Chatbots, Robotic Process Automation, Travel Analytics and Social Media Services.
IGT follows global standards of development, which includes ISO 27001:2013 certification and has successfully met all the requirements to comply to PCI DSS to be recognized as a PCI DSS 3.2.1 certified company. It is also a CMMI Level 5 certified company that demonstrates specific compliance to CMMI- SVC (Services) which indicates IGT’s commitment to perform at an “optimizing” level.
For further information, please visit https://www.igtsolutions.com/
Specialties
IT Consulting, TPF Outsourcing, Travel CRM, Travel Analytics, Automation (RPA), Testing, Baggage Desk, ERP, IROPS, Flight Rebooking Services, ATPCO Fare Filing, Ticketing, Internet Booking Engine, eCommerce, Social Media, Mobile Solutions, Digital Contact Center, Sales & Reservations, Customer Service and Support, Customer experience management, Airline PSS, Contract Loading, and Airline IT and BPO Solutions