For the 2nd year in a row, ABSL is returning to Brașov, to meet once again the local business services community.
During last year’s event, we discovered together the evolution of Brașov, as this great city has become an important destination for business services companies; therefore for 2020, our proposition is to:
Raising the Bar: Value Creation in Business Services
Creating value is what truly distinguishes one company from the others and ensures success. In this day and age when competition is fierce, it becomes clear that delivering value is the key to running a prosperous company.
Needless to say, value can be challenging to create and measure. So how do we define it or measure it? What are other companies doing to drive it? We invite you to take a deep dive into analysing the sources and drivers of value creation within the industry, the company, and the market. Understanding what creates value will help us focus resources on the best opportunities for growth.
Let’s tackle together the intangible assets that drive value: technology, human resources, customer relations, community & brand value during ABSL Brașov Business Mixer!
AGENDA | Brașov Business Mixer 2020, February 20th
Raising the Bar: Value Creation in Business Services
9:00 – 9:30 | Welcome coffee and greeting the participants
9:30 – 11:30 | Let’s hear from the Experts!
- Heart centered Organizations | Oana Truca, HR Manager, Skanska Property Romania
The quality of our relationships determines the quality of our life and this is applicable both ways, at home and at work. The quality of our relationships determines the quality of our work performance. We want work to offer a sense of identity, development and fulfilment and to give our life a meaning and a purpose. So, what can organizations do to attract, motivate and retain us?
Disagreements are not only inevitable but a natural dynamic between people. Left unresolved, they can waste time and energy, and also negatively impact productivity. For many, the normal reaction is to avoid disagreements in order to maintain a peaceful work environment. Yet we can gain so much from those with whom we disagree if we can learn to view these situations as learning opportunities, and deal with them in an agreeable and professional way.
- Office projects – from buildings to communities – Alexandru Orzea, Senior Consultant Office Department | JLL Romania
As the millennial generation grows in percentage in the work force segment, with z generation following rapidly, both landlords and employers are focused in increasing their experience inside their projects or office spaces. The aim is to use these physical spaces/offices as a strategic way to engage and attract talent, cultivate personality, stay competitive and create non-territorial neighborhoods by function.
- FIND & ENGAGE – Roxana Săvulescu – Recruitment Consultant in SSC & BPO | Hays Romania
The newest „Find & Engage” recruitment model developed by Hays company is blending perfectly best practices and skills of traditional recruitment with the new technology and data science techniques. Hays Specialists will reveal you at Business Mixer Brasov the benefits of the new recruitment method.
- Your office, the ‘lovemarks’ effect? – Arch. Miruna Pavoni – MBA, Business Development Director | COS
Is value creation in business linked to emotional engagement at the workplace? Starting from the marketing idea of ‘brand love’ and the ‘lovemarks effect’, looking through a magnifying glass at how the office space has evolved, the main drivers that employees pursue in order to perform at their highest capacity emerge clearly.
11:30 – 12:00 | Coffee break & networking
12:00 – 13:30 | [Workshop] Driving Value Creation in Business Services
13:30 – 13:45 | Short Coffee break
13:45 – 14:45 | Case studies: What are you doing to create value in your company?
- Quality @ speed, through Automation – Ionel Luca, Principal Automation Engineer | Waters Romania
Most of the organizations still carry on their testing without test automation. Some have tried, but failed or lost focus on the way… whilst others took product testing to the next level. In order to bring new product offerings to market quickly, we adopted automation and smart testing to consistently deliver safe, effective, and reliable products and services.
- Majorel Romania – Driven to engage and inspire others – Dumitru Pricop Cosmeanu, Team Leader – Majorel Romania
- What is more valuable in the technology era? – Bogdan Răgălie – Regional Manager | APT Workservice Brașov
No matter how much technology is around us, there will be always the human touch that can’t be replaced. Let’s not forget that people created the technology. In other words, the most valuable asset in the technological era are the PEOPLE.
- ADAPT, TRANSFORM OR BE LEFT BEHIND – Alina Sava, Brasov Location Lead | Accenture Services
The future belongs to organizations with Intelligent Operations: those that use diverse data driven by applied intelligence and human ingenuity to empower insight-led decision making, exceptional customer experiences and breakthrough business outcomes.Agility, flexibility, and responsiveness are now the keys to enhancing and optimizing the customer experience and delivering superior business outcomes.
14:45 – 15:30 | Late Lunch
This event will be moderated by Colin Lovering, Vice-Chairman BRCC
This event is free of charge and dedicated to professionals working in the Business Services industry.
Alex DarziuTraining Advisor Dale Carnegie Romania
Alex Darziu
Training Advisor Dale Carnegie Romania
Alex has a versatile personality and eclectic approach towards his own development. His 20yrs of working experience are a direct reflection of his wide interests, as he started as an Arts teacher, lived abroad, has been awarded the Nanny of The Year in Europe for his activity in UK, formed and lead teams of up to 30 people in various industries such as Telecom and IT&C.
Alexandru OrzeaTenant Representation Consultant, JLL Romania.
Alexandru Orzea
Tenant Representation Consultant, JLL Romania.
Alexandru is currently working as a Consultant within the Office Leasing Department of JLL Romania.
Key Figures
- More than 15,000 sq m leased directly
- More than 3 years of Real Estate experience
- Selection of Clients: Bolt / Taxify, Adwizz, IREM, CERTsign, Regina Maria, WWF, RTC and others.
* Alexandru Orzea, Senior Consultant Office Department | JLL Romania
Office projects – from buildings to communitie
Alina SavaAccenture Brasov Location Lead, Mobilization Senior Manager
Alina Sava
Accenture Brasov Location Lead, Mobilization Senior Manager
Alina is a Mobilization Manager responsible for overall Romania projects and has 20 years of BPO experience on Solution and Transition. Leading Brasov Accenture location since 2019.
Her experience includes managing projects for delivery centre set-up , transfer of client staff to Accenture organization, leading transition project in parallel with the transformation of processes and implementation of new systems.
Bogdan RagalieRegional Manager of APT Workservice Brasov
Bogdan Ragalie
Regional Manager of APT Workservice Brasov
With 4 year experience in the HR segment, coordinating recruiting teams for various projects in industries such as Call Center, BPO, SSC as well as engineering and manufacturing.
Bogdan has 13 years experience in business development in industries such as banking, healthcare & Human Resources.
Although he graduated from the Faculty of Banking in Bucharest, continuing with the Master’s degree in Financial Management, Bogdan developed a passion for HR, thus interacting with HR managers and specialists at national level for 7 years, gaining significant experience in the field.
Colin LoveringVice Chairman of the Board BRCC
Colin Lovering
Vice Chairman of the Board BRCC
From a manufacturing and sales background, Colin spent 18 years of his career with The Sealed Air Corporation where he built a strong reputation for Sales success including 2 prestigious European awards for Sales performance. From this, his career moved into Organisational & People Performance taking him for 3 years in Paris and then a further 3 years in the USA where he travelled across North America, South Africa, China and the length of Europe developing and training literally hundreds of Sales and management professionals and organisations. In 2009 he moved to Romania to continue his work and formed Achieve International Srl to broaden his scope in organizational change and performance working with key company’s such as Petrom, Baker Tilly, Provident, Groupama, BMW, HP, etc and, for the past 4 years, working with the Corporate Office Solutions (COS) sales team. In October 2017, Colin joined Avison Young Romania as Senior Vice-President of Enterprise Solutions & Advisory. Colin states “I’m really enjoying this challenge and about bringing a fresh, new approach and perspective to the Real Estate market here in Romania whilst continuing my work in promoting this wonderful country as the ideal location for foreign investors”. Colin is also Chairman of The British Romanian Chamber of Commerce (BRCC) , A senior Tutor with the Institute of Sales Management and an associate lecturer with The University of Bucharest. A father to two sons, Dan & Matt and proud grandfather to little Freddie. Colin also supports 2 charities in Romania (Casa Ioana shelter for abused and homeless women and children and Light into Europe who provide guide dogs for the blind).
Dumitru Pricop CosmeanuTeam Leader, Majorel Romania
Dumitru Pricop Cosmeanu
Team Leader, Majorel Romania
Dumitru has a significant experience in Business Service Industry for more than 20 years. He started his journey within Majorel Romania 4 years ago, as a Customer Service Agent, now he is responsible for coordinating one of the company’s projects as a Team Leader.
He enjoys the daily interaction with his team, overcoming the operational challenges and making a difference for the customers.
Ionel LucaPrincipal Automation Engineer, Waters Global Software Development Team
Ionel Luca
Principal Automation Engineer, Waters Global Software Development Team
Ionel Luca is currently a Principal Automation Engineer for the Waters Global Software Development Team.
He is responsible for the continuous integration and automation testing architecture of Waters instruments software.
Ionel will share why Automation and Continuous Integration are so important to product delivery and the technologies adopted for taking instrument software testing to the next level.
Miruna PavoniBusiness Developer | COS
Miruna Pavoni
Business Developer | COS
Miruna Pavoni has taken the role of the Business Development Director at COS (Corporate Office Solution) for Hospitality, Education and Healthcare right after completing her MBA at SDA Bocconi, Milan. With over 7 years’ practice in the built environment with focus on architecture and interior design (offices, residential, hospitality and education), Miruna’s professional experience spans on an international level, having lived and worked in Italy, Spain, UK and Romania. She graduated from the School of Architecture in Barcelona (EtsaB, UPC) and is a registered architect in both Spain and Romania. She speaks 6 languages and is fluent in 4. Miruna is passionate about everything she does, has an open personality, a sharp eye for business and human performance and is always keen on embracing new challenges.
Oana TrucaHR Manager, Skanska Property România si Cehia
Oana Truca
HR Manager, Skanska Property România si Cehia
Oana, HR Manager in Skanska Property România si Cehia, face parte din echipa din 2011.
In rolul ei, Oana inspiră oamenii să obțină cele mai bune performanțe și contribuind la construirea de echipe puternice, cu rezultate remarcabile.
Din 2018, Oana este Associate Certified Coach in cadrul International Coach Federation, activand astfel si in rolul de coach intern, concentrându-se pe extinderea potențialului individual al colegilor, intarirea culturii organizaționale Skanska si la definirea și modelarea sistemelor de management al performanței.
Oana are o experiență profesională de peste 15 ani în companii precum Rompetrol, Accor Hotels și JW Marriott, este licențiată în economie în cadrul Universității „Al. I. Cuza” din Iași și este pasionată în a-i insotii pe oameni pe drumul autocunoașterii.
Roxana SavulescuRecruitment Consultant in SSC & BPO – Hays Romania
Roxana Savulescu
Recruitment Consultant in SSC & BPO – Hays Romania
Roxana Savulescu is part of the Business Services division within Hays Romania, recruiting mainly for foreign language roles, in the SSC & BPO industry.
She was always passionate about Human Resources field and with more than 8 years of professional experience she became a Recruitment Consultant in SSC&BPO. The experience accumulated over time in this field, both in agency and internally, helped her develop continuously and become a successful recruiter. Roxana focuses on building new opportunities for candidates, but also creating strong teams for clients. Business development activities are always on her agenda.
She speaks fluent English and has a good understanding of the French and Spanish language.
Let’s tackle together the intangible assets that drive value: technology, human resources, customer relations, community & brand value during ABSL Brașov Business Mixer!
This event is free of charge and dedicated to professionals working in the Business Services industry.
